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Medical Transportation

Medical transportation benefits are covered in accordance with the policies set out in the Non-Insured Health Benefits (NIHB) Medical Transportation Policy Framework to assist eligible recipients to access medically required health services that cannot be obtained on the Territory or in the community of residence.

Questions may be made directly to the Medical Transportation Clerk at Tyendinaga's Community Wellness Department.

Contact:  613-967-3603 or 1-866-967-3603

Health Canada Website for Medical Transportation Benefit

Program Services

What is covered?

  • Ground Travel:  Private vehicle; commercial taxi; fee for service driver and vehicle; band vehicle; bus; train; snowmobile taxi; and ground Ambulance.
  • Water travel:  Motorized boat; boat taxi; and ferry.
  • Air travel:  Scheduled flights; charter flights; helicopter; air ambulance and Medivac.

How do eligible recipients access medical transportation benefits?

  • Recipients who live within a First Nations or Inuit community should contact their local Health Centre or First Nations Administration Office, or a local First Nations and Inuit Health Authority for information to request transportation
  • Recipients who do not live on a reserve should contact their regional NIHB Office or their own First Nations Administration Office to request transportation.

Is there an appeal process when a benefit is not covered?

Eligible recipients can appeal a decision of declined coverage for a benefit. Please refer to official Health Canada website and review the Appeals Procedure section.

Medical Transportation Policy Framework

The Non-Insured Health Benefits Medical Transportation Policy Framework outlines the policies and benefits that help recipients access medical services, the types of medical travel eligible for coverage and the benefits provided.

Volunteer Drivers

Those who wish to participate in the local Medical Transportation Program as a volunteer driver can do so by initially contacting the Medical Transportation Program Clerk.  The Clerk will advise what expectations are necessary in making application to provide transportation through the program itself. As well, the volunteer will need to provide the following documentation: 

  • Vehicle Safety Certification
  • Volunteer CPIC
  • Copy of Valid Driver’s License
  • Proof of current vehicle insurance
  • Copy of vehicle ownership
  • Agreement to sign a program confidentiality form