Home Support

“Sure helps to make days at home shorter.”

“Awesome program, lots of fun!”


The Home Support program is funded through the South East Local Health Integration Network and has been in operation since 1987. We offer a diverse range of supportive services to older adults and adults living with physical challenges. The Home Support program works in conjunction with other community programs and services to provide a holistic approach to service delivery that will support, enhance and encourage independent living, enabling individuals to remain at home for as long as possible.


The Home Support program is lead by professional staff who offer supports and services specific to the needs of the older adult population. The Home Support program works in conjunction with all community wellbeing service providers and other relevant community agencies to offer supportive services that will enable older adults to remain living independently in their homes.

Programs & Services

Meal Programs

Provides a hot, nutritious meal that is delivered to a clients’ door by volunteers and employees. This service helps to promote independence, support those who are recovering from a short-term illness and addresses issues of poor nutrition. This program also provides a social contact to help clients stay safe.



Non-medical/emergency transportation is provided for programs and services offered by and/or arranged by the Tyendinaga Home Support Program. This service is not meant to be utilized as a form of a chartered bus service or a personal taxi service.

Social & Recreational Programs

Provides supervised activities for seniors in a group setting. This service offers a variety of activities and scheduled events including cultural programming, scrapbooking, Wii bowling, monthly grocery shopping and special pre-arranged outings. 

Friendly Visiting

Offers support and social interaction through one-on-one visits to isolated individuals. Regular friendly visits can occur at a clients’ home or at a social or cultural activity in the community. These visits will encourage active and independent living and decreases loneliness and isolation. Friendly visiting is not intended to replace services such as homemaking or respite care. However, the Friendly Visitor Program Co-ordinator will make appropriate referrals to other agencies, programs or services that may assist the client to meet their needs.

Emergency Response

Provides information, referrals and assistance with personal medical alarms. The goal of this program is to provide clients with the security and confidence to continue to live independently.

Home Maintenance Program

Offers assistance around the home and yard for tasks that do not require a licensed professional and that are beyond a clients capability. Clients must have no one residing within the home who can complete the household tasks. This service includes tasks such as the cutting of grass, weed eating, raking and washing windows, walls and cupboards. Tasks requested will be completed based upon the availability of a worker.

Security Checks

Ensures the wellbeing and safety of our clients. This service is provided by a phone call or brief visit. This service provides support to people who are isolated, housebound or those with dementia.

Client Intervention and Assistance

Provides crisis intervention and support in critical situations until they are stabilized, and a follow-up plan is in place. Empowerment is an ongoing process, which is an essential component to the client intervention and assistance role. The relationship between the Client Intervention and Assistance Co-ordinator and the client and/or caregiver is a partnership. Clients’ needs and preferences will always be considered and respected.